XDMA APPAREL TAKES PRIVACY SERIOUSLY

The protection of your privacy when processing personal data is important to XDMA APPAREL. In the following, we therefore inform you about the details of the processing of your personal data and your related rights.

HOW AND WHEN WE COLLECT PERSONAL INFORMATION FROM OR ABOUT YOU?

We collect and process personal information when you:

Visit XDMA APPAREL’s Website (including when registering an account, or filling in forms on our Website, such as when you sign up for newsletters or enter a competition);purchase any products from our Website or subscribe to any of our services;attend any of our events we may organize or host from time to time;contact us or request information from us in any other way;communicate with us via social networking websites, third party apps or similar technologies.

PERSONAL INFORMATION WE COLLECT ABOUT YOU:

We may collect and process the following personal information about you which you provide to us: Contact details (such as your name, address, email address and telephone number),demographic information,password and other authentication information, responses to any customer satisfaction surveys, financial and credit card information, employment and background data such as your academic and work history, qualifications, skills and your market preferences,your purchase history and complaint on customer support.

COOKIES:

When you visit our Website and other digital properties, we may also collect information from you automatically, for example using cookies and other similar technologies. This type of information may include the following;information about your device, operating system and IP address;your login information, browser type and version, or information about your visit including URL, clickstream, length of visits and page interaction information.

PURPOSES FOR PROCESSING YOUR PERSONAL INFORMATION

We may process your personal information for the following purposes:

  • to provide you with the information, products and services you have requested and send you marketing and advertising materials;
  • to authenticate your access to our Website and other digital properties;
  • for system administration purposes and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to monitor your use of our Website and other digital properties to improve the user experience and to ensure that content is presented in the most effective manner for you and for your device;
  • to provide user support and ensure we provide a good level of customer service;
  • to tailor any marketing or advertising so that it is more relevant to you;
  • to notify you of any changes to our services;
  • to conduct marketing analysis to allow us to assess trends and the effectiveness of our advertising and marketing campaigns.

LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

We will only process your personal information where we have a legal basis to do so,here are some conditions: Where you have provided your consent;where it is necessary for us to understand our users,promote our services, performance of a contract with you; and where we subject to a legal obligation and need to use your personal information in order to comply with that obligation.

HOW WE KEEP YOUR PERSONAL INFORMATION

  • We take steps to ensure that the personal information that you provide is retained for only as long as it is necessary for the purpose for which it was collected. After this period it will be deleted or in some cases anonymised.
  • Where we have collected the personal information based on your consent and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent then we will delete your personal information. You can do so by emailing us.

CHILDREN

Our Website and other digital properties are not intended for, and should not be used by, children under the age of 13. We do not knowingly collect personal data from children under 13.

SECURITY OF YOUR PERSONAL INFORMATION

Our Website currently uses high-level security. You can therefore rest assured that we take the security of your payment and personal details very seriously. 

We conduct regular audits of data processing activities and security controls to ensure we have an appropriate level of security at all times.

We also ensure that personal information is systematically destroyed, erased, or anonymised when it is no longer legally required.Unfortunately, the transmission of information via the internet is not completely secure. we cannot guarantee the security of your information transmitted during your use of our Website and other digital properties.

DO WE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?

We may disclose your personal information to other third parties in the following limited cases:

  • for the purposes of research, evaluation, and analysis;
  • in the event that we sell any business or assets,
  • if we or substantially all of our assets are acquired by a third party
  • if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation or request.

Except as described above, if we give your data to any other third party who is not providing a service, for example, an advertiser who has paid for a competition on our Website, we will only share this data if we have been given consent by you to do so.

YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION

  • You have certain rights in relation to your personal information. These include: the right to be informed of the ways in which we use your information (as we seek to do in this privacy policy), the right to object to the processing of your personal information for certain purposes (such as marketing purposes, the right to access your personal information, the right to request that we correct or rectify any personal information that we hold about you which is out of date or incorrect, to restrict or erase your personal information (in certain circumstances), or to receive a machine-readable copy of your personal information.
  • You may also have the right to complain to a data protection authority. if you think we have processed your personal information in a manner that is unlawful or breaches your rights. If you have such concerns we request that you initially contact us (using the contact details below) so that we can investigate, and hopefully resolve, your concerns.

Our Website and other digital properties may, from time to time, contain links to and from third-party websites and services such as our business partners and advertisers. If you follow a link to any of these websites and/or services, please note that they have their own privacy notices and we do not accept any responsibility or liability for them.

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy at any time. The new privacy policy will be displayed on our Website and in the applicable digital property. The date this privacy policy was last updated appears at the bottom.

HOW TO ASK QUESTIONS OR CONTACT US ABOUT THIS PRIVACY POLICY?

We realize that there is a lot of information in this policy, we are very happy to discuss the details in greater depth or answer any questions if there is anything you do not understand. We would also love your feedback. Email us at XDMA@XDMA.COM.AU